Service

Support Request

Our service team will gladly help you with technical questions concerning your IMS gauge. Use our telephone hotline or send us an email. To facilitate processing, please have the project and gauge number available (for example 201879/116900).

Repair Request

Do you want to fix a faulty hardware component? For this purpose, please use the online repair request form.

Spare Parts Request

If you would like to order a spare part, please use our online request form.

You want detailed informations

Service-Hotline

Monday to Thursday from 7.30 a.m. to 5.00 p.m (CET),
Friday from 7.30 a.m. to 4.00 p.m (CET).
Outside of our regular office hours, you can leave us a voice mail.

Please keep the project and the gauge number ready for faster processing.

Tel.:  +49 (0) 2056 / 975 – 200
Fax:  +49 (0) 2056 / 975 – 288
E-Mail: service-ims@ims-gmbh.de

Emergency Service

Use our Emergency service contact:

+49 170 45 288 71