Support Request

Our service team will gladly help you with technical questions concerning your IMS gauge. Use our telephone hotline or send us an email. To facilitate processing, please have the project and gauge number available (for example 201879/116900).

Repair Request

Do you want to fix a faulty hardware component? For this purpose, please use the online repair request form.

Spare Parts Request

If you would like to order a spare part, please use our online request form.

You want detailed informations


Monday to Thursday from 7.30 a.m. to 5.00 p.m (CET),
Friday from 7.30 a.m. to 4.00 p.m (CET).
Outside of our regular office hours, you can leave us a voice mail.

Please keep the project and the gauge number ready for faster processing.

Tel.:  +49 (0) 2056 / 975 – 200
Fax:  +49 (0) 2056 / 975 – 288

Emergency Service

In urgent cases you can use our Emergency service by telephone outside our business hours. Additional costs may apply for this.

You can call the Emergency service by using the following telephone number:+49 170 45 288 71